City of Villans Beta Disaster

Why did NCSoft decide to use a mailing list which I suspect was created from all the lapsed subscription accounts, to send out an invite to beta test their latest title, when they knew the log-in servers were down? The least loyal, most dissastisfied customers are met with the message that the password is not valid. So we think we've made a mistake, until shortly after I visit the forums to find the only thread that discusses the current issue has been locked by the forum mods. Gheesh - dishonest or lazy? If the servers are down - say that the servers are down. Don't accuse your beta testers that they have made a mistake with their password or username.

Way to go - this close to launch and the last wave of invites proves so popular that the server crashes. OOps. That doesn't bode well for release.

I'll check back on CoV sometime soon, but meanwhile the only test feedback I've given is that I can't log in.